Source link : https://health365.info/and-vs-then-what-phrases-in-on-line-critiques-let-us-know-about-health-facility-visits/
A pattern unfavourable overview from Yelp of a well being device that was once integrated within the find out about. Credit score: Penn Medication.
Can easy phrases like “and” or “then” in on-line critiques assist well being care suppliers know about their sufferers’ studies?
New analysis displays they may be able to, with a brand new research appearing that the most typical theme in unfavourable critiques of well being care amenities concerned communique and administrative problems, whilst complimentary critiques fascinated by reassuring and pleasurable interactions with clinicians and team of workers. This was once exposed by way of an research of the precise phrases and phrases utilized in on-line critiques, which was once then used to search out correlations with certain or unfavourable critiques.
The paintings was once executed by way of a find out about workforce on the Perelman College of Medication on the College of Pennsylvania who printed their findings in JAMA Community Open.
As a result of such a lot of are guided of their possible choices by way of on-line critiques of many alternative industries and merchandise, the researchers view on-line critiques as an untapped useful resource for locating true affected person sentiments.
“The current ways in which health care facilities measure the patient experience and then take action often takes a lot of time, creating a system that lags between the actual encounter and…
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Publish date : 2025-08-01 21:38:00
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