Source link : https://europ.info/2025/10/26/isle-of-mans-monopoly-gas-provider-set-to-reopen-public-counter/
The Isle of Man’s sole gas supplier has announced plans to reopen its public service counter, restoring in-person access for customers after a prolonged closure. This move follows growing demand for face-to-face assistance amid ongoing disruptions caused by the pandemic. The reopening marks a significant step in the utility provider’s efforts to enhance customer engagement and service delivery on the island.
Isle of Man Gas Provider to Resume Public Counter Services Enhancing Customer Accessibility
The Isle of Man’s sole gas provider has announced the reopening of its public counter services, marking a significant step in improving direct customer engagement. After an extended period of limited face-to-face interactions due to pandemic-related restrictions, the company aims to offer enhanced accessibility across its key office locations. Customers will now be able to access personal assistance for billing queries, new service applications, and emergency support in a more streamlined manner.
Key features of the resumed public counter services include:
- Extended operating hours from Monday to Friday, with select weekend availability.
- Dedicated service desks for residential and commercial customers.
- Contactless payment options integrated at counters for convenience.
- Enhanced COVID-19 safety protocols to ensure customer and staff wellbeing.
| Location | Operating Hours | Services Offered |
|---|---|---|
| Douglas Central Office | 8:00 AM – 6:00 PM (Mon-Fri) | Billing, New Connections,… |
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Author : Sophia Davis
Publish date : 2025-10-26 02:55:00
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