Source link : https://tech365.info/might-this-be-the-tip-of-oneplus-eu-prospects-are-going-through-guarantee-points/
An growing variety of EU customers are going through guarantee points with OnePlus and are gathering on Reddit to inform their tales. Some are even escalating and submitting a case with the European Shopper Middle (ECC) for misleading commerce practices and breach of guarantee phrases.
One Reddit publish tells a narrative a couple of pair of OnePlus Buds 2 that have been obtained as a present when buying the OnePlus 13 virtually two years in the past. Earlier than the guarantee expired, the buds malfunctioned and have been despatched for repairs at OnePlus.
Nevertheless, OnePlus stated the Buds 2 are a near-end-of-life product, to allow them to’t restore or substitute them. As an alternative, the corporate provided the client a €199-worth voucher that can be utilized at OnePlus’ on-line retailer. And this is the place it will get attention-grabbing.
OnePlus’ web sites in most European markets appear to be virtually utterly empty. They provide smartphones and tablets, however most different merchandise that price round €199 are both out of inventory or “on sale,” and the system does not permit prospects to make use of vouchers on discounted objects, thus rendering the voucher ineffective.
Apparently sufficient, this is not a distinct segment case both. There are a variety of different EU prospects complaining about the identical guarantee service points. OnePlus is providing vouchers and never actual money refunds. Some are even calling it OnePlus’…
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Author : tech365
Publish date : 2026-07-06 13:48:00
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